The cloud computing field is one that is taking off rapidly: according to numbers from Information Week, spending on public cloud services by end users is projected to be over $180 billion by 2015. For this reason, many organizations are experimenting with becoming a managed service provider, or MSP. This can be one of the most profitable decisions that your business ever makes, but you must ensure that you properly understand what is required and expected of you as an MSP. You also need to consider how to differentiate yourself as a MSP in the AWS world, which can be challenging considering how popular AWS is for companies in all kinds of industries.
The Key to Distinguishing Yourself as an AWS MSP
Managed service providers are expected to offer a number of services to their clients. While simply providing the tools that your clients need from their MSP may bring you a limited amount of success, if you are wondering how to differentiate yourself as a MSP in the AWS world, there are a few things to remember:
- Predicting customer needs: there are probably several different MSPs that can meet the needs of your clients, but how many of them can predict these needs before they hear about them? To do this, you will need to have a very strong understanding of your clients and their business model. Pay attention to everything that your clients tell you and be sure to do your own research into their organization whenever you can, which will help you better get a sense of their cloud requirements.
- Be responsive: you not only need to get back to your clients quickly, you also need to make sure that you solve their problems quickly as well. It is important to have a good ticket system in place that can help you address any problems or issues that your clients have before they spin out of control.
- Stress security: keeping data safe is a crucial part of how to differentiate yourself as a MSP in the AWS world. If you can deliver on the promise of keeping your clients’ data safe, you have a good chance of successfully bringing in lots of new clients to this part of your business.
How CloudMGR Helps
So how will CloudMGR be able to help you when thinking about how to differentiate yourself as a MSP in the AWS world? Not only are our services designed for MSPs, we have also partnered with some of the most well-known and respected organizations in the world to give our clients a diverse platform that can handle all sorts of needs. From account management to changing global settings and running pre-bundled apps, our services can give you the ability to rise to the next level as an MSP.
As more and more businesses begin to turn to AWS for their cloud service needs, it will become harder for MSPs to stay competitive. By keeping these tips in mind you can more effectively provide services for the clients that you want to win business from.